Customer Support
Context Help
If you feel lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A popup will open. It includes exhaustive info about all the actions that you can perform on the page in question. Each popup opens on the same page so that you can swiftly return to your work.
Video Tutorials
We have a vast assortment of instructional videos clarifying how to use our web hosting Control Panel. They're made for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step educational videos.
F.A.Q.
If you can't discover the answer you are looking for, take a peek at our comprehensive Frequently Asked Questions section, which covers questions asked by actual clients and provides real solutions. We frequently "revamp" our Frequently Asked Questions database with new articles in order to cover all the new additions and innovations related to our platform.
Ticketing System
If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can get in touch with our fantastic team of customer support engineers available 24-7 and eager to help you with any issue. Each trouble ticket you submit will be responded to within 60 minutes (the average support ticket response time is about 20 minutes), so you will not have to wait a long time to get an answer to your question.
